IT Support Technician

Pireas, Attica, Greece · IT · IT-001 expand job description ↓

Description

  • Part of an IT team responsible for resolution of technical and setup issues / incidences as a first or second level support for our local and international users.
  • Responsible for handling all user queries and issues.
  • Handles all support communications professionally and efficiently.
  • Troubleshooting Windows / PC problems (local / remote)
  • Deployment of Windows Operating systems
  • Installation of Hardware and Software for users
  • Configuration of PCs, mobile phones and other for users
  • Detection of common (software/hardware) issues
  • User account administration
  • System and service alarm monitoring
  • Liaises with second level support and third parties to resolve issues
  • Documentation and reporting

Requirements

  • University Graduate preferably in Computer Science/Engineering or related discipline
  • Good knowledge in all Microsoft standard office applications
  • Knowledge about Microsoft backend applications (MS Exchange, MS Active Directory)
  • Good spoken and written English
  • Highly motivated in problem solving
  • A proactive team player with the ability to work in dynamic environments
  • Ability to switch tasks very rapidly
  • Experienced in supporting end users (local / remote)
  • Fulfilled Military services

Benefits

The company offers an attractive financial package and excellent working conditions. (Which include, among others, weekly massage sessions, video games and free ice-cream!)
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